Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider

Answer

Dear Felix

Please referce below steps to connect cables.
https://www.sunix.com/en/product_detail.php?cid=1&kid=2&gid=11&pid=1909


1). Please make sure SUNIX UPD2018 card install ready on your Windows10 PC firstly.
2). Connect attached DisplayPort cable between PC and SUNIX UPD2018 card.
3). Connect USB-C Cable between EPSON device and middle of USB-C port on the card. The middle USB-C port with alternative DisplayPort solution (with video and USB signal).




Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider

Answer

Dear Felix

Please referce below steps to connect cables.
https://www.sunix.com/en/product_detail.php?cid=1&kid=2&gid=11&pid=1909


1). Please make sure SUNIX UPD2018 card install ready on your Windows10 PC firstly.
2). Connect attached DisplayPort cable between PC and SUNIX UPD2018 card.
3). Connect USB-C Cable between EPSON device and middle of USB-C port on the card. The middle USB-C port with alternative DisplayPort solution (with video and USB signal).




Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider

Answer

Dear Felix

Please referce below steps to connect cables.
https://www.sunix.com/en/product_detail.php?cid=1&kid=2&gid=11&pid=1909


1). Please make sure SUNIX UPD2018 card install ready on your Windows10 PC firstly.
2). Connect attached DisplayPort cable between PC and SUNIX UPD2018 card.
3). Connect USB-C Cable between EPSON device and middle of USB-C port on the card. The middle USB-C port with alternative DisplayPort solution (with video and USB signal).




Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider

Answer

Dear Felix

Please referce below steps to connect cables.
https://www.sunix.com/en/product_detail.php?cid=1&kid=2&gid=11&pid=1909


1). Please make sure SUNIX UPD2018 card install ready on your Windows10 PC firstly.
2). Connect attached DisplayPort cable between PC and SUNIX UPD2018 card.
3). Connect USB-C Cable between EPSON device and middle of USB-C port on the card. The middle USB-C port with alternative DisplayPort solution (with video and USB signal).