Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider
Answer...

Question

Hi,

we require an add on parallel port IO device that supports a parallel port hardware key using 'Sentinel SuperPro' software.

We purchased an Asus A68HM-PLUS Motherboard that has native support for Serial COM.

Will the PAR5008R work correctly with the parallel port hardware key ??

Thanks
Answer...

Question

Hi, i have just bought SUNIXUPD2018-B card. I am trying to connect a monitor via USB-C connection using the USB-C DP port on SUNIX card. but i am not able to do it.
I am Windows 10 user. I have NVIDIA QUADRO P5000, and ASUS ZENITH motherboard with AMD processor. Of course i have connected SUNIX to NVIDIA using de DISPLAY PORT to DISPLAY PORT CABLE, and of course i am using the correct USB-DP port of the SUNIX card (not the other one)

I have done all the things in the user manual, i can see "ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) in Device Manager. And all seems to be OK. But when I connnect the monitor it seems to believe that is a USB storage device, and the screen stays off. I have tried to connect my WACOM CINTIQ pro, that is USB-C screen too. And it does not work too. But i can use it like a tablet without screen, so USB seems to be working but not sending Display signal.
What can i do to solve this issue?

Thank you very much
Answer...

Question

I am trying to connect a usb-c monitor via your card. the monitor reports no signal. I installed your drivers and get error messages in device manager and in display settings when trying to set the monitor. please see attached files.
thank you.
Answer...

Question

Hello,
We bought about 25 SUNIX LPT port card for DELL PC .
I need to use it as output.
1. I cannot see the resource address under windows 10
2. Do have an example in VB or C++ to use the card in win10 ?

thanks & regards,
T.Z.
Answer...

Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider
Answer...

Question

Hi,

we require an add on parallel port IO device that supports a parallel port hardware key using 'Sentinel SuperPro' software.

We purchased an Asus A68HM-PLUS Motherboard that has native support for Serial COM.

Will the PAR5008R work correctly with the parallel port hardware key ??

Thanks
Answer...

Question

Hi, i have just bought SUNIXUPD2018-B card. I am trying to connect a monitor via USB-C connection using the USB-C DP port on SUNIX card. but i am not able to do it.
I am Windows 10 user. I have NVIDIA QUADRO P5000, and ASUS ZENITH motherboard with AMD processor. Of course i have connected SUNIX to NVIDIA using de DISPLAY PORT to DISPLAY PORT CABLE, and of course i am using the correct USB-DP port of the SUNIX card (not the other one)

I have done all the things in the user manual, i can see "ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) in Device Manager. And all seems to be OK. But when I connnect the monitor it seems to believe that is a USB storage device, and the screen stays off. I have tried to connect my WACOM CINTIQ pro, that is USB-C screen too. And it does not work too. But i can use it like a tablet without screen, so USB seems to be working but not sending Display signal.
What can i do to solve this issue?

Thank you very much
Answer...

Question

I am trying to connect a usb-c monitor via your card. the monitor reports no signal. I installed your drivers and get error messages in device manager and in display settings when trying to set the monitor. please see attached files.
thank you.
Answer...

Question

Hello,
We bought about 25 SUNIX LPT port card for DELL PC .
I need to use it as output.
1. I cannot see the resource address under windows 10
2. Do have an example in VB or C++ to use the card in win10 ?

thanks & regards,
T.Z.
Answer...

Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider
Answer...

Question

Hi,

we require an add on parallel port IO device that supports a parallel port hardware key using 'Sentinel SuperPro' software.

We purchased an Asus A68HM-PLUS Motherboard that has native support for Serial COM.

Will the PAR5008R work correctly with the parallel port hardware key ??

Thanks
Answer...

Question

Hi, i have just bought SUNIXUPD2018-B card. I am trying to connect a monitor via USB-C connection using the USB-C DP port on SUNIX card. but i am not able to do it.
I am Windows 10 user. I have NVIDIA QUADRO P5000, and ASUS ZENITH motherboard with AMD processor. Of course i have connected SUNIX to NVIDIA using de DISPLAY PORT to DISPLAY PORT CABLE, and of course i am using the correct USB-DP port of the SUNIX card (not the other one)

I have done all the things in the user manual, i can see "ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) in Device Manager. And all seems to be OK. But when I connnect the monitor it seems to believe that is a USB storage device, and the screen stays off. I have tried to connect my WACOM CINTIQ pro, that is USB-C screen too. And it does not work too. But i can use it like a tablet without screen, so USB seems to be working but not sending Display signal.
What can i do to solve this issue?

Thank you very much
Answer...

Question

I am trying to connect a usb-c monitor via your card. the monitor reports no signal. I installed your drivers and get error messages in device manager and in display settings when trying to set the monitor. please see attached files.
thank you.
Answer...

Question

Hello,
We bought about 25 SUNIX LPT port card for DELL PC .
I need to use it as output.
1. I cannot see the resource address under windows 10
2. Do have an example in VB or C++ to use the card in win10 ?

thanks & regards,
T.Z.
Answer...

Technical Services

SUNIX have specialized in the field of serial RS-232 communication more than 25 years. From our IC designing, we have formed a complete R&D team that can provide customers with a full range of service. Please reference the technical inquiry from our customers below, or you could leave your inquiry to us, we will return you soon.

  

Search Results

Question

We are working with data glasses (Epson Moverio BT35-E)at our institute. Unfortunately, communication between the integrated camera of the Moverio and the PC is not working. We do not receive a video stream. The Epson manual says: Please use USB Type-C to C cable with Display Alternate mode. Since the PC does not have a USB-Type-C port, we bought a "simple" PCI-Express card for USB C without DP Alt Mode and it still does not work.
So next step would be to try out the UPD2018 with DP Alt-Mode. What makes me worry is the fact, that both USB C ports of the UPD2018 are marked as "out". Can you tell me if it is possible to receive data via the DP Alt-Mode USB-C port of your card?

Thanks a lot
Felix Fraider
Answer...

Question

Hi,

we require an add on parallel port IO device that supports a parallel port hardware key using 'Sentinel SuperPro' software.

We purchased an Asus A68HM-PLUS Motherboard that has native support for Serial COM.

Will the PAR5008R work correctly with the parallel port hardware key ??

Thanks
Answer...

Question

Hi, i have just bought SUNIXUPD2018-B card. I am trying to connect a monitor via USB-C connection using the USB-C DP port on SUNIX card. but i am not able to do it.
I am Windows 10 user. I have NVIDIA QUADRO P5000, and ASUS ZENITH motherboard with AMD processor. Of course i have connected SUNIX to NVIDIA using de DISPLAY PORT to DISPLAY PORT CABLE, and of course i am using the correct USB-DP port of the SUNIX card (not the other one)

I have done all the things in the user manual, i can see "ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) in Device Manager. And all seems to be OK. But when I connnect the monitor it seems to believe that is a USB storage device, and the screen stays off. I have tried to connect my WACOM CINTIQ pro, that is USB-C screen too. And it does not work too. But i can use it like a tablet without screen, so USB seems to be working but not sending Display signal.
What can i do to solve this issue?

Thank you very much
Answer...

Question

I am trying to connect a usb-c monitor via your card. the monitor reports no signal. I installed your drivers and get error messages in device manager and in display settings when trying to set the monitor. please see attached files.
thank you.
Answer...

Question

Hello,
We bought about 25 SUNIX LPT port card for DELL PC .
I need to use it as output.
1. I cannot see the resource address under windows 10
2. Do have an example in VB or C++ to use the card in win10 ?

thanks & regards,
T.Z.
Answer...