FAQ
SUNIX have specialized in the field of serial RS-232 communication more than 25 years.
From our IC designing, we have formed a complete R&D team that can provide customers
with a full range of service.
Please reference the technical inquiry from our customers below, or you could leave your
inquiry to us,
we will return you soon.
Search Results
Question
My expansion cards are not working due to a driver fault. I have downloaded and installed the latest driver from the Sunix and currently I keep getting a Code 10 error stating the device cannot start. In terms of power I can confirm the SATA power is working, and any USB device I connect does power on.
Answer
Dear Sir
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Go back previous pageQuestion
Hi,
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
Answer
No problem. Please send your test result to us.
Please be sure to remove driver that is for Windows7, and it may comflict with windows in-box driver.
Question
Hi,
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
Answer
Dear Sir
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Question
Hi,
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
Answer
將狀態變更為已回覆
FAQ
SUNIX have specialized in the field of serial RS-232 communication
more than 25 years.
From our IC designing, we have formed a complete R&D team that can
provide customers with a full range of service.
Please reference the technical inquiry from our customers below, or
you could leave your inquiry to us,
we will return you soon.
Search Results
Question
My expansion cards are not working due to a driver fault. I have downloaded and installed the latest driver from the Sunix and currently I keep getting a Code 10 error stating the device cannot start. In terms of power I can confirm the SATA power is working, and any USB device I connect does power on.
Answer
Dear Sir
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Question
Hi,
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
Answer
No problem. Please send your test result to us.
Please be sure to remove driver that is for Windows7, and it may comflict with windows in-box driver.
Question
Hi,
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
Answer
Dear Sir
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Question
Hi,
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
Answer
將狀態變更為已回覆
FAQ
SUNIX have specialized in the field of
serial RS-232 communication more than 25
years.
From our IC designing, we have formed a
complete R&D team that can provide customers
with a full range of service.
Please reference the technical inquiry from
our customers below, or you could leave your
inquiry to us,
we will return you soon.
Search Results
Question
My expansion cards are not working due to a driver fault. I have downloaded and installed the latest driver from the Sunix and currently I keep getting a Code 10 error stating the device cannot start. In terms of power I can confirm the SATA power is working, and any USB device I connect does power on.
Answer
Dear Sir
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Question
Hi,
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
Answer
No problem. Please send your test result to us.
Please be sure to remove driver that is for Windows7, and it may comflict with windows in-box driver.
Question
Hi,
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
Answer
Dear Sir
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Question
Hi,
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
Answer
將狀態變更為已回覆
FAQ
SUNIX have specialized
in the field of serial
RS-232 communication
more than 25 years.
From our IC designing,
we have formed a
complete R&D team that
can provide customers
with a full range of
service.
Please reference the
technical inquiry from
our customers below, or
you could leave your
inquiry to us,
we will return you soon.
Search Results
Question
My expansion cards are not working due to a driver fault. I have downloaded and installed the latest driver from the Sunix and currently I keep getting a Code 10 error stating the device cannot start. In terms of power I can confirm the SATA power is working, and any USB device I connect does power on.
Answer
Dear Sir
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Windows 10 already built-in USB3.0 driver, so plesae do not install any driver for your computer.
The driver on our website is design for Windows7 OS. Please follow up below steps.
1. Remove USB3.0 driver that you installed.
2. Turn PC off. Remove power from AC plug.
3. Remove this PCIe USB3.0 card from current slot and install into another PCIe slot.
4. Revovery PC chassis and AC Power. Turn your computer on.
5. Windows 10 OS will detect new device and install driver automatically.
If not, please select update driver from Windows update (on-line).
Question
Hi,
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
That is quite strange. It was not working with the driver from Windows 10 in the first place, hence me trying the driver from the website. I will take the steps requested when I get home and advise of the outcome.
Thanks and regards,
Theo
Answer
No problem. Please send your test result to us.
Please be sure to remove driver that is for Windows7, and it may comflict with windows in-box driver.
Question
Hi,
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
It turns out that the driver that wasn't working is the Windows base driver. I followed the steps as requested and i got the same results. Are there any custom drivers or something I can load manually to fix this?
Kind Regards,
Theo
Answer
Dear Sir
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Would you mind upgrade firmware for this card ? Howeve FW update tool only works for Windows 7.
Is there any Win7 OS on your hand?
Question
Hi,
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
As luck would have it I have a micro ATX PC for simulations with Windows 7 Home . I will upgrade the firmware on just one of the 2 cards card to see if it works.
Kind Regards,
Theo
Answer
將狀態變更為已回覆
